Frequently Asked Questions


How does online ordering works?

Our online ordering system is designed to be simple, fast, and allows you to customize.

  1. Start here: Order Now and select one of our popular designs.

  2. 4+ days vs 1-4 days notice. Normally we ask for four days notice (or longer. Because we buy only organic and freshest ingredient requires planning). However there is an option (for an extra fee) to expedite.

  3. We ask for any allergies & restrictions to enter.

  4. Personalized note on the cake. At no extra charge, we can accommodate messages on the cake itself. Ex: “Happy birthday Megan!” or “HBD John”. During checkout there is a section for personal note. Please add your desired message there. (We’ll contact you to confirm the note if we have any questions)

  5. Personalized card. At no extra charge, and only if you mention it during checkout, we can accommodate a small personal card/note from you as well.

  6. We accept all the major credit cards as well as Paypal.


Do we make keto cake?

Yes. We have a 6”x7” (Feeds 12-14 people). Click here: KETO CAKE - Cats the Musical.

Ingredients: Almond Flour, Monk Fruit Sugar. Organic Unsweetened Oatmilk. Organic Eggs. Organic Heavy Whipping Cream. Organic Vanilla extract. Non-GMO Avocado Oil. Baking Powder. And depending on the flavor you pick, any of these ingredients: Organic Instant Coffee, Organic Walnuts, Organic Strawberry.


Do we make vegan cake?

Yes. We have a 6”x7” (Feeds 12-14 people). Click here: VEGAN Custom Cake - 1 Tier

Ingredients:

Do we make custom cake?

Yes. We have two versions. All the ingredient as always organic and you also select from the 4x base flavors, but you can design/decorate the cake however you like. You’ll give us the details during check out and under “notes section”. We’ll email/call you if we have any questions*.

  1. Custom Cake - 1 Tier. Feeds 12-14 people

  2. Custom Cake - 2 Tiers. Feeds 24-32 people

*Still have a question about your custom cake, you can always call/text us 650-539-9540 (7am-9pm everyday) or email at Sales@Zibatreats.com

What is our smallest cake?

6” x 7” cake is our smallest size. It feed 12-14 people. And it is considered 1x tier cake, however inside there are 3 layers that make the cake stand 7” tall.

What is our largest cake?

It’s our 2x tier cake. And we have a few different options on this website (2 Tier Rose Cake is most popular). It feeds 24-32 people. Lower tier is 8”x5” and upper tier is 6”x6”.